Privacy Policy

Reel FX Animation (“us”, “we”, or “Reel FX”) is committed to providing a safe and secure experience for members, visitors and users (“you” or “your”) of,,, our servers, applications, and any related products or services distributed by Reel FX (hereafter, collectively, the “Website”). The purpose of this Privacy Policy is to explain what information we collect, how we collect information, and how we use that information, so that you may ensure the privacy of your personal information.  CAREFULLY READ THIS PRIVACY POLICY STATEMENT BECAUSE BY YOUR USE OF THE WEBSITE AND ITS SERVICES YOU WILL BE EXPRESSLY AGREEING TO THIS PRIVACY POLICY STATEMENT AND THAT YOU CONSENT TO THE USE OF ANY PERSONAL INFORMATION THAT YOU SUPPLY OR THAT IS COLLECTED ABOUT YOU AS DETAILED IN THIS PRIVACY POLICY STATEMENT.


1. The Information We Collect

Personal Data. While using our website, we may ask you to provide us with certain personally identifiable information that may be used to respond to e-mails and/or questions you may have, provide our services to you, or allow you to subscribe to our newsletters and promotional materials. The personally identifiable information we collect may include, but is not limited to, your first name and last name, email address, phone number, address, company and cookies and usage data.

Access and Usage Data. We may also collect information about how the Website is accessed and used. This usage data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking Cookies Data.  We use cookies and similar tracking technologies to track the activity on our Website and hold certain information.  Cookies are files with small amounts of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, pixels, and scripts to collect and track information and to improve and analyze our Website.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

Examples of categories of Cookies we use:

Necessary Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.

Performance Cookies: We use performance cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous.

Targeting Cookies: These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device.

2. How Do We Use Personal Information

We only use your information (i) in aggregate, anonymized form for analysis, marketing and/or demographic purposes (e.g., to describe the total number of users who are using the Website), (ii) to diagnose and fix technology problems, (iii) in connection with any services we provide to you via the Website, (iv) to further develop and improve any services offered by us, (v) when necessary to comply with applicable laws or valid subpoenas or document productions in litigation, (vi) to enforce any of our rights, network security or Terms of Use, (vii) to identify or bring legal action against someone who may be violating our Terms of Use, (viii) to notify you about changes to our Website or any services we offer or provide through it, (ix) in any other way we may describe when you provide your information, and (x) for any other purpose with your consent.

Except as set forth herein, we will not use any of your personally identifiable information. 

3. Third-Party Sites and Services

The Website may be linked to web sites and other services that are not maintained by Reel FX. These services and web sites have their own privacy policies, which you should review prior to visiting them. Reel FX has no responsibility for linked web sites or services, and provides links solely for the convenience and information of our visitors. Your personal information may be shared on any such external service you use.  For example, if you use any Website social media interface, your username and photo may be visible to others.

4. Information We Share

We do not sell or otherwise disclose personal information we collect about you, except as described herein or otherwise disclosed to you at the time the data is collected.

We may share your personal information with third-party service providers who perform services on our behalf, inclosing vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to provide you with our Website.  Except as otherwise set forth in a specific privacy policy governing an application created by us, we do not authorize these service providers to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. In addition, we may share your information with our affiliates.

In addition, we may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, (iii) to enforce or exercise our rights under our agreements with users or to investigate or defend against any action or allegation against us, or (iv) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity.

5. Data Security/Breaches

Reel FX has established appropriate physical, electronic, and organizational procedures to protect the confidentiality, security, integrity, and correctly use the information we collect through the Website.  However, the security of data transmission over the internet or wireless networks cannot be guaranteed.  Therefore, you acknowledge that there are security and privacy limitations on the internet which we cannot control, the security and privacy of information collected by the Website or submitted by you cannot be guaranteed, and such information may be viewed or accessed by a third party despite our best efforts.

In the event that we become aware that the Website has been compromised or your personal information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, unauthorized breaches, attacks, or fraud, we reserve the right to take appropriate measures, including, but not limited to, investigation, reporting, and cooperation with law enforcement authorities.  In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe there is a reasonable risk of harm to the user as a result of the breach, or if notice is otherwise required by law.  Notice may be achieved by an email to you or by posting an announcement on the Website.

6. Data Transfer

We may transfer the information we collect on the Website to other countries other than in which the information was originally collected.  Those countries may not have the same data protection laws as the country in which you initially provided the information.  By submitting your personal information, you consent to this transfer.  When we transfer your information to other countries, we will protect that information as described in this Privacy Policy.  We have taken steps to provide an adequate level of protection in accordance with European data protection law in cases of transfers from Europe to third countries.

7. Data Retention

We will retain and use the information we collect on the Website for the period necessary to comply with legal obligations, resolve disputes, and enforce agreements, unless a longer retention period is required or permitted by law.  We also store information we collect for as long as is necessary for the purposes for which we originally collected such information.  Once the retention period expires, such information will be deleted.  In such cases, the right to access, erase, or rectify and the right to data portability cannot be enforced after expiration of the retention period.  

8. A Note to Parents

Reel FX does not knowingly collect Personal Information from children under 13 years of age. If Reel FX learns that it has inadvertently gathered personal data from children under 13 years of age, Reel FX will take reasonable measure to promptly delete such data from Reel FX’s records.

The Children’s Online Privacy Protection Act (“COPPA” or the “Act“) protects the Personally Identifiable Information of children under the age of 13. The Act applies to individually identifiable information about a child that is collected online, such as full name, home address, email address, telephone number, photos of your children or that show a location, geolocation and IP addresses, device identification numbers, cookies, serial numbers or any other information that would allow someone to identify or contact the child. The Act also applies to information obtained through tracking mechanisms when tied to individually identifiable information. It is important for you to understand the Act and what steps you can take to protect your child’s online privacy. You may learn more about the COPPA at

Reel FX cares about the privacy and confidentiality of any information shared with us, so we will never knowingly request personally identifiable information from anyone under the age of 13 without prior verifiable parental consent. If you have any questions or comments about our policy, please contact us using the Contact Information provided below.

9. Your Rights

We offer you certain choices in connection with the personal information we collect about you, such as how we use the information and how we communicate with you.  To update your preferences, ask us to remove your information from our mailing lists, exercise your rights or submit a request, please contact us as indicated in the “How to Contact Us” section of this Privacy Policy.  To the extent provided by the law of your jurisdiction, you may request access to the personal information we maintain about you, how we process the information we maintain, or request that we correct, amend, delete or block the information by contacting us as indicated in the “How to Contact Us” section of this Privacy Policy.  Where provided by law, you may withdraw any consent you previously provided to us or object at any time on legitimate grounds to the processing of your personal information, and we will apply your preferences going forward.

10.  Additional Notice to Residents of the European Economic Area (“EEA”)

If you are a resident of the EEA, you have certain rights and protections under the law regarding the processing of your personal information.

Legal Basis for Processing:  If you are a resident of the EEA, we will only process your personal information in the following situations:

– Where we have obtained your consent to the processing activity specified in our request.

– When we have a legitimate interest in processing your personal information. For example, we process the personal data we collect from you to send you marketing communications, to communicate with you about changes to our Website, and to provide, secure, and improve our Website.

– In order to perform our responsibilities under any agreement with you.

– In order to comply with our legal or regulatory obligations (e.g., in response to legal process requests).

Data Retention:  We store the information we collect about EEA residents for as long as is necessary for the purposes for which we originally collected such information.  We may retain certain information for legitimate business purposes or as required by law or regulation.

Data Subject Requests:  If you are a resident of the EEA, you have the right to access personal information we hold about you and to ask that your personal information be corrected. In certain cases, you may also have the right to request that we erase data we are processing or to restrict or object to certain of our processing activities.  If you would like to exercise any of these rights, you may contact us as indicated in the “How to Contact Us” section below.

Questions or Complaints:  If you are a resident of the EEA and have a concern about our processing of personal information that we are not able to resolve, you have the right to lodge a complaint with the data privacy authority where you reside. For contact details of your local Data Protection Authority, please click HERE.

11. Your California Privacy Rights

California Civil Code Section §1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us as indicated in the “How to Contact Us” section below.

12. Unsolicited Materials Submissions

We do not accept, read, consider, or review any unsolicited materials (including, but not limited to, literary, dramatic, musical, or artistic works of any kind—such as ideas, concepts, stories, characters, screenplays, teleplays, synopses, treatments, pitches, outlines, artwork, drawings, designs, musical compositions, software programs, video and/or audio reels, or any similar works).  Such materials are deemed non-confidential, and we assume no liability, obligation, or responsibility of any nature with respect thereto.  Please do not send any unsolicited materials.  

13. How to Contact Us

If you have any additional questions or concerns about the Website or want to exercise your rights granted by law, please contact us at:

Reel FX, Inc.
Attn: Jonathan Bouchard, Privacy Officer
717 N. Harwood Street
27th Floor
Dallas, Texas 75201
Phone: 214-979-0961
Email address:

Please note that in connection with any privacy request made pursuant to this Privacy Policy and applicable law, we may ask you to verify your information before responding to such requests.  You must include sufficient details to allow us to properly understand the request and respond to it.  

14. Modification of This Privacy Policy

This policy is subject to change in our sole discretion and any such changes will become effective immediately. If there are material changes to this policy, we will provide notice of the changes by posting the amended policy and by revising the effective date of the Privacy Policy at the bottom of the page.

15. Effective Date of This Privacy Policy

This Privacy Policy is effective as of: September 1, 2023